Apps Court Farm Ltd and Wow Factor Entertainment Ltd
Cancellation & Refund Policy
Effective Date: 01 January 2024
If you want to cancel your booking, or part of it, you should contact us as soon as possible. Cancellation may not be possible depending on the type of your booking and timing of your request and any cancellation is at our discretion.
This cancellation policy does not affect any of your statutory rights as a consumer.
Where cancellation is acceptable, how much it costs to cancel your booking, varies depending on how much time there is before you're due to arrive.
Our standard cancellation charges cover the cost of processing your cancellation and to compensate us for the risk that we may not be able to resell your allocation.
The cancellation charge may be higher for certain arrangements, such as events or festivals. Please ask for details of cancellation charges when you book.
Our standard cancellation charges cover the cost of processing your cancellation and to compensate us for the risk that we may not be able to resell your travel arrangements.
The cancellation charges are as follows:
Any refund shall be made less £6.50, this cost includes any admin, platform, transaction and processing fees that have been incurred. Please be advised, should you cancel on or after your arrival date no sums will be refunded.
Festivals & Events
Refund Policy For Events At Apps Court
1. Refund Eligibility: Refunds will be considered for ticket purchases under the following circumstances:
3. Event Cancellation:
4. Date or Location Changes:
5. No-Shows and Post-Event Refunds:
6. Processing Time:
7. Transfer of Tickets:
9. Policy Updates:
Any refund shall be made less any platform, transaction and processing fees that have been incurred.
Please also see our Terms of Service for further details.
Ver: Jan 2024